ALANA II

Shipping Continents: Europe

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Shipping Countries: United Kingdom (UK)

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Ready to ship in 3-5 business days

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Shipping Policy

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We ship all around Europe, but the time and value of shipping will differ from country to country. We do not assume responsibility for any delays and customs costs. These are the customer's responsibility.

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Refund Policy

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All purchases made at ONESEA are subject to the Portuguese law. According to Decree-Law No. 24/2014, of February 14, the customer has 14 days in a row to cancel his order or, after receiving it at the chosen address, request an exchange / return. For an exchange / return to be carried out successfully, the item must be delivered in perfect condition, in the same way as it was sold and accompanied by the respective invoice and labels, etc. It is not accepted exchanges / returns of altered, washed, used, smelling or otherwise damaged items due to their misuse. ONESEA is not responsible for the misuse of these articles, nor for the incorrect washing of them. We always suggest that you consult the 'TAKING CARE' section before and after each purchase. We also suggest that you consult the 'SIZE CHART' or contact us, in order to make a purchase as informed as possible. You can always contact us if you have any questions.

The reasons why customers can request an exchange or return in the period mentioned above are as follows: the item is large / small or defective. For any exchange / return, all shipping costs are of the customer's responsibility. We recommend to send the articles back to us by carrier or registered post. Exchanges made are restricted to the existing stock at the time of exchange. Once again, the exchange will only take place when we receive the article in our studio and if it successfully passes our quality control.